Tips for Booking an Excellent Vacation Rental (Content Challenge #12)

Our Vintage Cruiser camper

Booking an excellent vacation rental can be tricky. This is especially the case if you’ve previously had a bad experience with an online vacation rental from Airbnb, VRBO, Booking.com or any of the vacation rental possible sites. It can also be daunting for first-time users wary of unwanted surprises. Following these tips will help you navigate wisely through the listings and make choosing a fabulous vacation rental easier.

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Key Areas to Consider before You Book

​Start your search broadly, and gradually narrow until you have the location(s) that meet your basic criteria.

• Search first by just the city, town or general area, omitting any travel dates. Unless you are traveling to New York City, Boston, or another large metro area, starting with the town name lets you see generally what’s available and what everything costs. (If you are vacationing in a metro area, skip this step and proceed to the next bullet.) My sister and her husband live near Meadville, PA and rent out a little efficiency apartment attached to their home. Searching by “Meadville, PA” lets you see what the general area has to offer.
• Once you have a taste for the area, narrow your search by including your actual travel dates. Your options will almost certainly narrow somewhat. If you’re searching just a few days before you intend to travel, you may see very few listings. Anything that is already booked for any part of your stay won’t show up in your search. This is critical to remember. If you’re booking a 2-week stay and your favorite location is already booked for just one of those days, it can’t show up as a possibility.
• Narrow your search further by pinpointing the type of lodging you want and any amenities you need. Do you simply need a clean bed and access to a bathroom, or do you want a private place with a separate entrance? Is one queen bed in the general living area of a studio apartment fine, or do you need an actual bedroom so that you can rest while your spouse works late into the night?  Is price the key consideration? If so, then use price as a filter. Airbnb allows you to filter by several characteristics including price, number of guests, whether you can book instantly, whether the spot is an entire space, and several other factors.

Carefully look at the photos during the process of choosing a vacation rental.

• Can you mentally piece together the pictures and “see” the entire room, apartment, or home? You should be able to do so. If a listing says the home has 4 bedrooms and 2 baths, the photos should verify that. Listings that indicate more amenities than the pictures show might raise a red flag. Conversely, a listing that clearly shows the loveseat sleeper twice—once as a loveseat and a second time set up as a single bed—earns bonus points for transparency.
• Do any photos give you a context for the location of the home or apartment? Photos should provide an accurate idea of setting. Our first online vacation rental booking advertised itself as a “secluded” cabin. The photos showed a cabin nestled amongst trees. What they didn’t show was that only 2 sides of the cabin were “nestled.” The other 2 bordered a broad open driveway that was shared with the owner’s home which was located just a few feet away. That experience taught us to look carefully at photos and ask for details if we have questions.
• Are the photos blurry, filtered, or taken in an odd perspective? Blurry, filtered, or dark photos can camouflage problems.  Photographing from certain perspectives can literally hide unattractive areas. Careful inspection of what the photos picture and how they were taken can help you see things as they really are.

Read the listing in its entirety before you choose.

• Listings are designed to fill in the gaps that photos can’t fill. They can tell you—for instance—that the neighbor to the left is a professional trumpeter who practices 5 hours a day—with his studio windows open. If you are a light sleeper working the night shift while away from home, you may want to consider another place.
• Listings state the owners’ expectations and often indicate just how strongly they feel about their rules. We have a strict “no pet” policy because of allergies. We aren't being mean, we're being sensible. 
• Listings share details about public transportation options, parking limitations, distance to airports, and accessibility to places of interest. These details may be deal makers or deal breakers for you. 

Read the reviews, and remember that:

• A location with lots of reviews in a short time isn’t necessarily a better listing than a place with fewer reviews in the same time period.  One of our Airbnb listings is a Gulfstream Vintage Cruiser camper. In one stretch from the beginning of June until mid-October, we hosted just two guests in the camper. One stayed for 69 days. The other stayed for 70!  The 2nd guest came the same day the 1st one left. In 4 ½ months, we had 100% occupancy, but only 2 opportunities for feedback. Guests leaving feedback often share tidbits like that, but you’ll miss them if you simply buzz through looking at the number of stars each guest gave the place.

Each of us has different expectations about how clean a place should be, where the line is between cozy and cramped, and what noise level is acceptable. Factor in your expectations as you read the reviews. Note where your expectations intersect with the expectations of guests providing feedback. Pay particular attention to what those folks say.
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Key Takeaways

Does the listing have photos of the outside?

Book your place as far in advance as possible, especially if you have limitations, you like lots of amenities, or you need a very specific location. You’ll have more options early since fewer places will already be booked. You’re also likely to find the places that offer easy access without the need to climb steps, or provide special amenities like complimentary breakfasts, or have a laundry facility.
Assume that the hosts mean what they say regarding their house rules.  Despite our clearly-stated no-pet policy, we occasionally have someone ask us to make an exception. Our answer is always the same, but we hate to have to say what we’ve already said.
Don’t be afraid to ask questions before you book. Good hosts understand that you may need to know some details that their listing description or pictures didn’t capture. We’ve answered dozens of questions about how far our location is from a factory, night spot, or sporting venue. We’ve fielded questions about extra amenities we might provide. We would much rather field those questions before guests book with us than have them cancel their reservation. ​

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Today's Call to Action

You Accept the CHallenge, Too! 

If you've used vacation rental sites before, let me know if I missed anything. Would following these tips have helped you as a newbie?
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If you're contemplating your first reservation on Airbnb or another vacation rental site, take the plunge! As you do, follow these tips and see if they help you book an excellent vacation rental your first time.